Our Company Policies

We are a No Spam Zone!!

We promise not to share your contact details with other companies under any circumstances or for any reason. If you should decide to join our mailing list, we will send only useful information about our product updates and promotions. You will be able to unsubscribe from our mailing list at any time.

Placing Orders

To place an order using our secure server, simply select an item and click on the "add to cart" image next to the item name. Follow the directions on each page that follows and fill in all the required items.

Once you have submitted the order, you will receive an e-mail confirmation within 48 hours which will include your order number and contact information in case you have any questions or concerns. Your order will be processed and mailed by U.S. postal mail within 5 to 7 days business days.

Expect your order to arrive no later than 10 days after your order is placed. If at any time during the ordering process, you can e-mail questions or concerns to info@gehazi.com. We make every attempt to match all jewelry to our photographs; because each piece is handcrafted there may be slight variations.

Payment Methods

Purchases can be made using major credit cards including Visa, Mastercard, Discover and American Express or with PayPal. Credit card details are collected using a SSL secured server.

If you choose to pay by money order, we will put the item(s) on hold for you for 10 days while waiting for payment.

Make money orders out to Gehazi Collections, and send to:
P.O. Box 24654
Detroit, MI 48224

Once you've gone through the "checkout" process, you will receive notification via e-mail that your order is being processed.

Sales Tax

6% sales tax will be added to all items delivered to addresses in Michigan.

Shipping

Orders are processed as soon as possible, usually within a day or two of purchase, and are shipped using U.S. Priority Mail taking 2 to 3 days to deliver. You will receive an e-mail notification when your item is shipped; usually within 24 hours of shipping.

Expect your package to arrive within 10 days of placing the order. Retail orders exceeding $250 will receive free shipping. Please contact us if you require shipping internationally.

We will gladly accommodate rush orders. Please e-mail us and we will make arrangements to meet your needs.

Privacy

Occasionally we send our customers information about discounts, site additions and special promotions. Your privacy is very important to us. We will not share customer names, e-mail address or other information with ANYONE.

If you would like to unsubscribe, simply e-mail info@gehazi.com with REMOVE in the subject line and we will promptly remove your address from our list.

Returns

If you are not completely satisfied with your purchase, you may return it within 30 business days of the date on your invoice. The item must be returned in its original condition and packaging -- along with copy of your invoice.

It should be returned to us insured or with delivery confirmation. You will then be given store credit or a full refund. Refunds will be mailed or applied within 48 hours to your credit card or PayPal account.

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